Suitable For:
"• Quality management professionals
• New and existing internal auditors
• Team members involved in implementing and maintaining an ISO 9001 QMS
• Anyone seeking to understand ISO 9001 auditing processes"
Key Course Features:
"• ISO Overview the Facts and Benefits
The 7 ISO Principles
1) People engagement
2) Customer focus
3) Leadership
4) Process approach
5) Improvement
6) Evidence-based decision making
7) Relationship management
• ISO Major steps for conducting internal audits– in this section we workshop what your company currently has in place and give recommendations on improvement.
1) Planning Schedule
2) Planning Process
3) Execution phase
4) Reporting
5) Follow-up actions.
6) Continuous improvements for ISO
"
Course Outcome:
"Upon successful completion of Internal Auditor ISO 9001 Certification participants will gain the skills and knowledge necessary to: • What an ISO audit is and the role of an ISO internal auditor: You will learn about the importance of auditing an organization’s management system to ensure compliance with ISO requirements, which is a fundamental part of ISO certification.
• Successfully plan and conduct an internal audit, including interview techniques: You will learn how to plan and conduct an internal audit of ISO management systems, including interview techniques.
• Deal with nonconformities, identify corrective actions and report on findings: You will learn how to identify nonconformities, deal with them, identify corrective actions, and report on findings."