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UK UK
Ireland
US
UK
Bahrain
Hong Kong
UAE
SA
Singapore
Qatar

SAMSON TRAINING

Where Experience Meets Excellence

Mental Health First Response Awareness

Mental health challenges can affect individuals in every workplace and industry. Stress, anxiety, burnout, and other mental health difficulties can impact employee wellbeing, workplace relationships, productivity, and overall organisational performance.

This Mental Health First Response Awareness Training provides participants with the knowledge and awareness required to recognise signs of mental health distress and respond in a supportive and appropriate manner within the workplace.

The course focuses on understanding common mental health challenges, recognising early warning signs, and learning how to approach conversations with colleagues who may be experiencing mental health difficulties.

Designed for modern workplaces, this training helps organisations promote psychological wellbeing, encourage supportive workplace culture, and equip employees with the confidence to respond appropriately when mental health concerns arise.

Course Outline

Introduction to Mental Health Awareness
• Understanding mental health and wellbeing
• Common misconceptions and stigma
• Importance of mental health awareness in the workplace
• Impact of mental health on individuals and organisations

Understanding Common Mental Health Challenges
• Stress and workplace pressure
• Anxiety disorders
• Depression
• Burnout and emotional exhaustion
• Recognising how mental health can affect behaviour and performance

Recognising Early Warning Signs
• Changes in behaviour and mood
• Physical and emotional indicators
• Workplace performance changes
• Withdrawal and social isolation
• Identifying when someone may need support

Mental Health First Response Principles
• Understanding the role of a mental health first responder
• Supporting individuals in distress
• Maintaining professional boundaries
• Knowing when and how to escalate concerns

Communication and Support Skills
• Approaching sensitive conversations
• Active listening techniques
• Responding with empathy and respect
• Avoiding judgement and stigma
• Encouraging individuals to seek professional support

Workplace Support and Resources
• Understanding organisational support systems
• Employee Assistance Programmes (EAP)
• Referral pathways for professional help
• Promoting workplace wellbeing initiatives

Building a Mentally Healthy Workplace
• Encouraging open conversations about mental health
• Reducing stigma in the workplace
• Promoting positive mental wellbeing
• Supporting colleagues and teams

Who the Course Is For

This course is suitable for employees and managers who want to develop awareness of mental health and support a positive workplace culture.

Participants may include:

• HR Managers and HR professionals
• Supervisors and team leaders
• Health & Safety representatives
• Wellbeing coordinators
• Managers and department heads
• Employee support champions
• Office and operational staff
• Organisations wishing to promote workplace wellbeing

No prior mental health training is required.

Why This Training Is Important

Workplace Wellbeing
Mental health awareness helps create supportive workplaces where employees feel comfortable discussing wellbeing concerns.

Early Intervention
Recognising early signs of distress can help individuals receive appropriate support sooner.

Positive Workplace Culture
Training encourages open communication and reduces stigma around mental health discussions.

Organisational Responsibility
Employers have a duty to protect employee wellbeing and support a psychologically healthy working environment.

Course Objectives

Participants will:

• Understand the importance of mental health awareness in the workplace
• Recognise common mental health challenges and warning signs
• Develop confidence in approaching supportive conversations
• Understand appropriate responses to mental health concerns
• Identify available workplace support systems and resources
• Promote a culture of psychological wellbeing in the workplace

Course Format & Delivery

Instructor-led training supported by practical discussions and workplace scenarios.

Includes:

• Interactive group discussions
• Real workplace case examples
• Communication practice exercises
• Mental health awareness guidance

Delivered:
• Onsite at client premises
• Online Webinar

UK Legislation Supported

This training supports employer obligations under:

• Health and Safety at Work Act 1974
• Health and Safety (First-Aid) Regulations 1981
• Equality Act 2010
• Management of Health and Safety at Work Regulations 1999

Employers are required to ensure, as far as reasonably practicable:

• Protection of employee health, safety and welfare
• Management of workplace risks including stress and psychosocial risks
• Promotion of safe, healthy and inclusive working environments
• Appropriate support for employee mental wellbeing

Mental Health First Response Awareness training supports organisations in addressing psychological wellbeing as part of overall workplace health and safety responsibilities and promotes early intervention, awareness and supportive workplace practices.

Why Choose Samson Training

Samson Training provides professional workplace training focused on practical awareness, employee wellbeing, and organisational responsibility.

Our training emphasises:

• Practical workplace mental health awareness
• Supportive communication techniques
• Real workplace scenarios and discussions
• Reducing stigma around mental health
• Encouraging proactive wellbeing culture

We focus on building awareness and confidence so employees feel equipped to respond appropriately when mental health concerns arise.

FAQ's

What is Mental Health First Response Awareness training?
Mental Health First Response Awareness training teaches participants how to recognise signs of mental health distress and respond appropriately by offering initial support and encouraging individuals to seek professional help where necessary.

Who should attend Mental Health Awareness training?
Employees, managers, HR professionals, and workplace wellbeing representatives can benefit from developing mental health awareness and supportive communication skills.

Does the course train participants to diagnose mental health conditions?
No. The course focuses on awareness, recognising warning signs, and providing supportive first response guidance rather than diagnosis or clinical treatment.

How long is the Mental Health First Response Awareness course?
The course is delivered over one full day and includes discussion-based learning and practical workplace scenarios.

Key Info:
Duration: Typically delivered as a 1 day Mental Health First Response Awareness Training course / Flexible scheduling options available depending on organisational needs.
Structure: Onsite at client premises / Online Webinar
Participants: Up to 12 people

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Why people choose Samson

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Marta Guinovart
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Very happ with the service and the flexibility of Samson Training. Melody was very accommodating with the organisation and Kean gave us very clear and detailed information on how to proceed with first aid.
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Paul Tanner
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The training was excellently delivered and was well received and understood. The service was very flexible and the candidates enjoyed it
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Liam Bannable
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Service was excellent form start to finish, arranging dates for training they were very flexible. Training itself was excellent. Trainer was very good. Would highly recommend Samsung Training.
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Connor O'Flynn
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I have completed two courses with Samson Training, each with a different instructor. They have both been excellent courses with very good instructors, and the communication with the organisers are second to none. A special thanks to Melody who kept me up to date and informed on my upcoming training!
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Caitriona Hurley
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Recently Booked an IOSH Health and Safety Course through Samson. Samson did not directly provide the training but I found them easy and reliable to deal through they found a course provider to best suit my requirements. I really enjoyed the course and the course instructor through her own experience was able to provide real life examples of Health and Safety Issues. There was interaction with Q & A’s between different sections of the course which kept the course interesting.
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Svetlana
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I had few courses done recently with SAMSON Training. I can say all the instructors are very professionals pleasant. I really enjoy the the time . Highly recommend SAMSON .
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james hanly
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We have used the services of Samson training on a number of occasions, and have always found them to be very proficient and professional at all times. I have no problem in highly recommending them for all aspects of training requirements.
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Stephen Bryan profile picture
Stephen Bryan
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Fantastic service, Trainer was highly killed in course delivery and knowledge content. All questions answered. No pressure as regards learning and would highly recommend Samson for training needs.
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