Module 1 – Understanding Diversity, Inclusion & Equity
• What is diversity?
• What is inclusion?
• What is equity?
• Equality vs equity
• Understanding individual differences
• Visible and non-visible differences
• Diversity of backgrounds, experiences and perspectives
• Why diversity matters
• Creating a workplace where everyone feels valued
• Building a sense of belonging
Module 2 – Equality & Fairness in the Workplace
• What does equality mean?
• Fair treatment and equal opportunity
• Equality in recruitment
• Fair access to training and development
• Promotion and career opportunities
• Pay and workplace conditions
• Recognising unequal treatment
• Supporting fairness in workplace decisions
• Removing unnecessary barriers
Module 3 – UK Equality Law & Protected Characteristics
• Introduction to the Equality Act 2010
• Understanding protected characteristics
• Age
• Disability
• Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
• Race
• Religion or belief
• Sex
• Sexual orientation
• Discrimination and the law
The Equality Act 2010 protects people from discrimination based on nine protected characteristics. These are age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Module 4 – Unconscious Bias & Stereotypes
• What is unconscious bias?
• How bias develops
• Common types of unconscious bias
• Affinity bias
• Confirmation bias
• Stereotyping
• Assumptions and generalisations
• How bias can affect workplace decisions
• Bias in recruitment and promotion
• Recognising personal assumptions
• Practical ways to reduce the impact of bias
Module 5 – Inclusive Communication & Behaviour
• Communicating respectfully
• Inclusive language
• Listening and understanding
• Avoiding assumptions
• Respecting different perspectives
• Cultural awareness
• Communicating across differences
• Inclusive meetings and conversations
• Avoiding inappropriate jokes and comments
• Respecting individual preferences
• Creating a positive and respectful workplace
Module 6 – Discrimination, Harassment & Victimisation
• What is discrimination?
• Direct discrimination
• Indirect discrimination
• Harassment
• Sexual harassment awareness
• Victimisation
• Discrimination arising from disability
• Bullying and inappropriate behaviour
• Recognising inappropriate workplace behaviour
• Reporting concerns
• Supporting colleagues appropriately
UK employment law protects workers against discrimination in areas including recruitment, employment terms, pay and benefits, promotion, training, redundancy and dismissal.
Module 7 – Disability, Accessibility & Reasonable Adjustments
• Understanding disability inclusion
• Visible and non-visible disabilities
• Accessibility barriers
• Inclusive workplace practices
• What is a reasonable adjustment?
• Examples of reasonable adjustments
• Supporting disabled employees
• Accessible communication
• Inclusive meetings and training
• Avoiding assumptions about people's abilities
• Respecting individual needs
Employers have duties relating to reasonable adjustments for disabled workers where the Equality Act 2010 applies. Adjustments can include changes to working arrangements, recruitment processes, equipment and workplace facilities.
Module 8 – Creating an Inclusive Workplace
• Everyone's role in inclusion
• Challenging inappropriate behaviour
• Speaking up respectfully
• Supporting colleagues
• Inclusive recruitment awareness
• Inclusive teamwork
• Creating equal opportunities
• Supporting different perspectives
• Building a sense of belonging
• Creating a positive workplace culture
UK government guidance highlights equality, diversity and inclusion policies and regular anti-discrimination training as measures employers can use to help prevent discrimination at work.
Module 9 – Putting Diversity & Inclusion into Practice
• Everyday inclusive behaviours
• Recognising exclusion
• Challenging unconscious bias
• Making meetings more inclusive
• Respecting different backgrounds and perspectives
• Supporting colleagues and customers
• Responding to inappropriate behaviour
• Reporting concerns appropriately
• Practical workplace scenarios
• Case studies and decision-making exercises
• Creating positive change in the workplace
Final Assessment
Assessment Structure
• Multiple-choice questions
• Questions covering the key areas of the course
• Knowledge checks throughout the modules
• Final assessment upon completion
Pass Mark
70%
Failure Handling
If a learner does not achieve the required pass mark, they can:
• Review the relevant course modules
• Revisit the learning material
• Retake the assessment
• Up to 3 assessment attempts